Digital interview

Digital interview

This is the 3rd stage of our recruitment process and before completing this part of the process you’ll get a call or an email from one of our lovely recruiters, who will give you a bit more information on what it involves. To deliver our digital interviews we use HireVue (specialists in video interviewing and AI-driven video and game-based assessments).

When it comes to the digital interview itself, you’ll be provided with clear instructions that will guide you on what you need to do next. The digital interview will involve questions on screen in a video format. You will then be asked to respond in a similar way. Try not to be daunted by this, we are not judging you on how you speak or what you look like, we just want to get to know you a bit better and understand your experiences and how these align with our values.

For School Leavers only: You will first be asked to play a series of games which test cognitive abilities as well as job-related skills. These games take 15-20 minutes to complete and following this you will have the option to proceed with the interview part of your digital interview. In the Interview you will be asked to respond to questions related to the competencies/strengths we look for in our trainees. Try not to be daunted by this process, we are not judging you on how you speak or what you look like, we just want to get to know you a bit better and understand your experiences and how these align with our values.

  • Use a device that is easy to stand-up and keep still like a laptop as recording yourself via a laptop is much easier than via your mobile phone for example.
  • Think about your background and what you are going to wear, it is still an interview in the end so we would recommend a professional dress. Also make sure you have no distractions; it is so easy to get distracted... And this will show in the interview. Good internet and no distractions.
  • The most difficult thing, the one you can't prepare for. Believe in yourself and be confident. The confidence will show in the interview in a positive light.
  • You have a few minutes preparation time for each question and 1 to 2 minutes speaking time. So short and sweet is key, so you get the whole message across in the time allocation.
  • Have a look at the strengths/competencies we assess on the skills we look for part of this hub. You will be asked questions in relation to these, so take the opportunity to prepare examples that will display these skills. Make sure you answer the question asked, making sure you don't go off on a completely different tangent talking about something that is not answering the question... The whole idea about the digital interview is that we want to see your personality. So those little quirks that make you unique.

Case Study Exercise

For the case study exercise you’ll be asked to type a response to a case study question. It is a timed exercise and it’s really important you thoroughly read through all the information provided, to make sure you don’t miss the important bits. Try to take a deep breath, you don’t need to know all the answers, what we’re really keen on is understanding your problem solving skills. Try and keep your answers in a good structure that is clear and concise, so that it’s easy for us to understand your thought process.  Don’t forget to also check your grammar.

What's in it for you?

Digital interviews allow you to make sure you are completely ready at your own time. How many times have you not had a good night's sleep but had to go to an interview and felt like you might not perform at your best? With an on-demand interview you can really make sure you're ready. If you are at your best at 1am in the morning you can do it!

Each person gets the same thinking time and the same time to provide their answers. Some interviewers may allow candidates to waffle on for 10 minutes to make a point - this way it's consistent for all.

Presentation skills and impact are an important skill to have, and this means we get to see it earlier – you're not just telling us something over the phone and relying on following a formula – you can show your energy and impact as well.

When completing any of our interviews during the assessment process we recommend using the STARE technique when answering interview questions:

S - set the scene, scenario, situation
T - the task at hand
A - the action you took
R - the result
E - evaluation, critically assess whether you would do it differently if you could

If you're interested in learning more about our interview process, watch the recorded webinar below, Getting to grips with interviews. Our recruiters go into more detail around digital interviews, tips and the STARE technique mentioned above.