The digital interview

If you’re invited to complete a digital interview, your recruiter will tell you exactly what you need to do and what’s involved.

We use a system called HireVue for digital interviews. It puts questions on screen, then asks you to record yourself responding to them. It might sound daunting, but it isn’t. It’s not a test of how you speak or what you look like, we just want to get to know you better. And we’ll give you clear instructions to help you do it well.

Why a digital interview?

We do digital interviews because they’re better for us and for you.

  • You get to do them at a time when you feel ready and at your best. Not at a time we have decided for you.
  • It allows for us to connect and engage with more candidates without the restrictions that telephone interviews can sometimes bring
  • It gives you a chance to be yourself. It’s much easier to get a sense of your energy and impact on video vs over the phone.

What it involves

In the interview, you’ll respond to a series of questions. These are linked to the competencies we look for in our trainees. You’ll have up to 1 minute of preparation time and then between 2-3 minutes of speaking time to answer it.

If you’re a school leaver, you’ll start the interview by answering a few video recorded strengths-based questions. You’ll then complete a written case study where you’ll type your response. 

  • We strongly recommend you use a computer or laptop to complete your digital interview if you can. You will need a computer or laptop to complete the written case study.
  • Think about your background and what you’re going to wear. This is still an interview, so dress smart. 
  • Go somewhere quiet, where you won’t be distracted. 
  • Keep your answers short and don’t go off topic. You don’t have much time to get your message across. 
  • Look at the competencies we’ll be asking about on the Who we’re looking for. Prepare examples that demonstrate these skills.
  • Believe in yourself. Confidence always shows in an interview, even a digital one. Remember, we want to see your personality, so don’t hide it.
  • In the case study exercise, keep your answers clear and concise, so it’s easy to understand your thought process. And don’t forget to check your spelling and grammar.

When completing any of our interviews during the assessment process we recommend using the STARE technique when answering interview questions:

S - set the scene, scenario, situation
T - the task at hand
A - the action you took
R - the result
E - evaluation, critically assess whether you would do it differently if you could

Watch this Employability webinar to help you get to grips with interviews and learn tips and tricks from our very own recruiters.